Get started with Go365 by Humana®

Older woman sitting on a couch with a smile, browsing on an iPad in her living room
Icon of a monitor with an arrow pointer

To protect your privacy and personal information, Go365 has an additional layer of security in place: the 2-factor authentication process.

If you are signing in from a new device, or it has been a while since you’ve signed in, Humana will respond with this message: “We don’t recognize the device you’re using.”

You can then follow these easy steps to get access:

  1. Select “Sign in” and complete the steps to confirm your member information.
  2. Humana will email or text you a confirmation code, good for 20 minutes.
  3. Enter the code on the website.

Icon of tablet and a phone showing devices in different sizes